Client Liaison Officer
One Central Health
Medical Administration (Healthcare & Medical)
$30 – $35 per hour
Client Liaison Officer
At One Central Health, we’re looking for that special someone who knows how to offer consistently high-quality services to all of our clients.
We currently have a PART-TIME role available at our BALCATTA clinic (Three Days Per Week).
Our team of Client Liaison Officers are part of our administrative team, who answer the enquiries of clients and potential clients, and ensure appointments are made, forms completed, and other stakeholders communicated with.
Why You’ll Love Working with Us at One Central Health
At One Central Health, we’re more than just a healthcare provider – we’re a vibrant, close-knit team committed to making a difference in the lives of our clients. Join us and enjoy the unique perks and culture that make us a place where you’ll not only grow professionally but thrive personally!
Our company is fast-paced and there’s a lot to learn, but also a lot of fun to be had!
Perks That Make It All Worthwhile
- Generous leave entitlements, including up to 2 additional OCH Wellness Days to help you recharge and stay at your best and up to 2 days of professional development leave.
- Plus, take full advantage of your up to $1,000 professional development budget to further your growth and expertise.
- Access to discounted health insurance, and retail/entertainment perks
Thinking this sounds like the role for you? Use this checklist to see if you’d fit:
- Are you amazing at monitoring email inboxes, responding to enquiries and following up referrals?
- Are you super comfortable and confident talking to clients on the phone and explaining how services and appointments work?
- Do you know your way around a computer?
- Are you highly organised and able to send out appointment confirmation emails, ensure intake forms are completed, and liaise with other staff members?
- Are you great at creating invoices, billing, and chasing payment?
If this all sounds good to you, now’s the time to see if you have the skills you need:
- Excellent telephone, and email manner.
- Strong communication skills.
- Good at taking initiative and being proactive.
- Respectful, reliable, and honest.
- Confident and cool-headed under pressure.
- Good typing skills and good with basic computer programs.
- Amazing attention to detail.
- Highly organised and good at general administrative management tasks.
- Be able to work independently and as part of a team.
Extra bonus points if you have experience:
- With the NDIS.
- Allied health or disability services.
- Using Splose software.
You will need a Working with Children Check and an NDIS check as well as reliable transport.
Sound good? Got the skills? Have some extra experiences to impress us with?
The OCH Team is waiting for you – come and be part of something extraordinary!
If you have any questions or want to have a confidential conversation, contact hayden@onecentralhealth.com.au.
Please note only shortlisted candidates will be contacted. We thank you for your understanding in advance.
Position application
If you would like to apply to the above position, please do so using the form below with an accompanying cover letter and CV. Click underneath each field to start typing.
If you’d like to find out more about One Central Health, give us a call today on (08) 9344 1318.
