FAQs
Frequently Asked Questions
We understand that there are a lot of questions regarding our various allied health and NDIS services.
Please check out our answers to the most frequently asked questions by our clients.
If you can’t find your question below, check out our blog for more information, or get in touch with our team.
General
What services do you offer?
One Central Health offers multidisciplinary allied health services in psychology, occupational therapy, speech pathology, behaviour therapy, ADHD, Learning, and Autism Spectrum Disorder assessments.
We offer NDIS Plan Management.
Where are you located?
Our head administrative office is located at U 24/257 Balcatta Road, Balcatta 6021.
Our south of the river Perth clinic is located at Unit 9, 752 North Lake Road, South Lake, WA 6164.
Our Kalgoorlie clinic is located at U2/28 Cheetham Street, Kalgoorlie, 6430 WA
Do you provide telehealth therapy?
Yes we do!
Many of our allied health and paediatric services are available via telehealth as well. No matter where you’re located, One Central Health is here to help.
When are you open?
Our clinic opening hours are 9am to 5pm Monday to Friday.
Psychology
What is the difference between a psychologist and a psychiatrist?
Psychology falls under the field of allied health while psychiatry is a medical discipline. Psychologists focus on providing psychotherapy whilst psychiatrists diagnose illness and manage treatment for a range of both complex and serious mental health issues.
Do you provide psychological counselling to adults?
Yes we do! Our psychologists are trained in offering therapy and counselling services to clients of all ages and all abilities. Whether you’re suffering from anxiety, depression or anger management, or are looking for family counselling, our psychologists are here to help.
Do I need a referral to see a psychologist?
No you do not need a referral to see one of our psychologists, although you may be eligible for a Medicare rebate for some services with a referral.
Do you offer psychology appointments via telehealth?
Yes. Our telehealth services include a range of psychological counselling. If you would like to find out more about our telehealth or psychology services, please don’t hesitate to give us a call.
Speech Pathology
What’s the difference between speech pathology and speech therapy?
A speech pathologist and speech therapist are the same thing. While some individuals prefer one term over the other, there is no meaningful or substantial difference between the two. You may have also heard of an SLP, or a speech-language pathologist. This term is also used to refer to speech pathologists or speech therapists.
Do I need a referral to see a speech pathologist?
No you do not need a referral to see one of our speech pathologists, although you may be eligible for a Medicare rebate for some services with a referral.
Do speech pathologists help with swallowing, eating and drinking?
Yes they do! The speech pathologists at One Central Health don’t just specialise in language and communication. They also provide therapy for swallowing, eating, drinking and fussy eating.
Do you offer speech pathology appointments via telehealth?
Yes. Our speech pathologists are able to provide therapy via telehealth. If you would like to find out more about speech therapy through telehealth, please give our team a call today.
Do your speech pathologists conduct school visits?
One Central Health’s speech pathologists conduct school visits. To find out more about accessing these onsite school services, please speak to your school’s administration or our team today.
Occupational Therapy
Do I need a referral to see an occupational therapist?
No you do not need a referral to see one of our OTs, although you may be eligible for a Medicare rebate for some services with a referral.
Do you offer occupational therapy appointments via telehealth?
Yes our occupational therapy services are available via telehealth. Due to the nature of the therapy we recommend having a discussion with your therapist about the best way of going about your therapy.
Do your occupational therapists conduct school visits?
Yes our occupational therapists conduct school visits. If you’d like to explore the possibility of an occupational therapist attending your child’s school, we recommend speaking directly to your school’s administration and then getting in touch with our team.
Progressive ABA Therapy
What is Progressive ABA therapy?
The term behaviour therapy refers to a number of different therapies that provide support to clients with mental health disorders, including depression, ADHD, self-harm, social issues, developmental issues, eating disorders and more.
Why are some people against ABA Therapy?
ABA Therapy is a completely evidence-backed form of therapy with decades of research behind it. While some people may have heard of ABA Therapy as a stigmatised form of therapy, this mostly due to unfair associations with outdated applications of the therapy. Progressive ABA Therapy, as practised by One Central Health, is a scientifically-backed program and is always conducted ethically, responsibly and based on best practice therapy.
Do you offer Progressive ABA appointments via telehealth?
Yes our behaviour therapists are available for telehealth appointments. If you would like to find out more about our behaviour therapy via telehealth, please speak with our reception staff when booking your appointment.
Do your behaviour therapists conduct school visits?
Yes our behaviour therapists are able to conduct school visits. For more information going about organising in school visits, we recommend liaising directly with your school administration. Alternatively, get in touch with us to find out more.
Autism Assessments
How do I get a referral for an autism assessment?
Autism assessment referrals are received from a paediatrician, a psychiatrist, or a GP.
Do need to see a paediatrician for an autism assessment??
In Western Australia, there are several pathways to having a autism diagnosis that is accepted by the Department of Education and NDIS. A GP referral is generally required at a minimum. Please contact admin to find out more information.
Do you offer autism assessments via telehealth?
Autism assessments can generally be conducted in person or over telehealth.
National Disability Insurance Scheme
Can I use my NDIS funding at One Central Health?
Yes you can! One Central Health is an approved and registered NDIS provider. This means that whether you’re NDIA managed, self-managed or plan managed, you can use your NDIS funding to access our services.
How do I check if I am or if my child is eligible for NDIS funding?
The NDIS website is a great resource for information relating to NDIS, including eligibility and applying. Please visit their website for additional information
Does One Central Health offer Plan Management?
Yes we do! One Central Health is a registered and approved provider of Plan Management.
Pricing & Fees
Do you offer bulk billing?
We are a private allied health clinic. Our appointments are not bulk billed. If you require a payment plan or financial assistance, please get in touch with us today.
How much do appointments cost?
Appointment fees are dependent on a multitude of factors including: discipline, length of appointment, type of appointment and external funding. For specific costs of certain services, please give our friendly reception team a call today.