How to Claim As a Self-Managed NDIS Participant
Being a self-managed NDIS participant comes with its benefits and challenges. Self-managed participants enjoy greater control and involvement with how they use their funds but without the proper level of organisation and administrative capability, it can be overwhelming and confusing.
Paying Invoices as a Self-Managed NDIS Participant
When a self-managed NDIS participant receives an invoice from a provider for services given, they have two ways of going about payment. Whichever method one chooses, it should be made clear to and in accordance with the provider according to their Service Agreement.
- Settle the Invoice then Claim
The first option for participants is to settle the invoice themselves. This will require enough money to pay the outstanding amount to begin with.
The participant can then lodge the invoice/payment with the NDIS through the MyPlace portal and receive the reimbursement funds into their chosen bank account within 24 to 48 hours.
2. Lodge the Fund Request then Pay
The second option available to NDIS self-managed participants is to first request for the money from one’s plan budget. Again, the funds will be available within 48 hours at the most.
It can then be used to pay the invoice amount.
Getting Help with Your Self-Managed Plan
The MyPlace portal might become easier to use the more your familiarise yourself with its settings and layout, but it can still prove tricky for some people. Luckily, if you’re self-managed, there are a lot of free, online resources to help you out.
Learning How To Use MyPlace
The NDIS provides a handy guide to using MyPlace, complete with broken down step-by-step instructions.
You can find the guide and download it for yourself right here.
Dealing with Error Messages
If you get an error message while trying to use the MyPlace portal, make sure to click on this link to find helpful guides as to how to fix the error.
Manual Claim Forms for Self-Managed Participants of the NDIS
If you are having issues with the portal and would prefer to fill in a manual form (either on the computer or by hand when you print it out), there are Purchase Repayment Request Forms available from the NDIS as well.
You can use these forms to claim for reimbursements from a previous outdated Plan as well. All you need to do is fill it our, sign the bottom and send it to the address included in the form itself.
Please be aware the it can take the Agency days or weeks to process manual forms submitted to them.
Learn more about the NDIS
For more information about the NDIS, check out our other handy blogs and articles:
- Service Agreement: why use them?
- How to understand your NDIS Plan
- Billable Service – understanding the NDIS
- NDIS Support Coordination: An introductory guide
- The NDIS: Everything you need to know to get started
- NDIS Plan Manager: what do they do?
Our team is here to help!
If you’re having any problems with claiming funds, submitting forms or any other questions about being a self-managed NDIS participant, get in touch with the One Central Health team today!
Call us on (08) 9344 1318, fill in our online enquiry form, or email us at admin@onecentralhealth.com.au.
